Consumer Complaint Against MakeMyTrip For Not Cancelling Room

I had booked a hotel room using Makemytrip in Karnataka on 8th August. But I could not go to the hotel due to heavy rains and floods in parts of Karnataka at that time. I called Makemytrip customer care for cancellation but they are refusing and citi... Read More

I had booked a hotel room using Makemytrip in Karnataka on 8th August. But I could not go to the hotel due to heavy rains and floods in parts of Karnataka at that time. I called Makemytrip customer care for cancellation but they are refusing and citing the 3 days prior cancellation policy. How to move legally against them?
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Answer (1)

Ayaskanta Parida

Ayaskanta Parida

  • Sector-1, Noida

You may file a case in the Consumer Court against Makemytrip, emphasising on the fact that due to natural disaster you were not able to go, it being the only and the strongest point you have.

Answered on 20 Dec 2019


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