Is it legal to convey information by the Government Offices on the basis of oral requests?
Government offices have been providing information to people on the basis of their oral requests in the past. Does the RTI Act require such informal practices to end?
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No, there is no need to discontinue the conventional and informal practice of giving information upon oral request. The RTI Act does not put an end to such practices. If information can be given without delay upon oral request it is better to give such information to the requester rather than require him/her to put in a formal application. This helps reduce paper work for the public authority.
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