Send Consumer Complaint Notice Online For Just INR 1999/-

Send Consumer Complaint Notice Online For Just INR 1999/-

Send Consumer Complaint Notice Online
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Consumer Complaint Notice

A consumer may file a complaint against the provider of a product or service when there happens to be a defect or deficiency or when the provider has charged a price above the MRP or if it affects the consumer’s safety or health or if the provider has indulged in any unfair trade practice. However, before a consumer complaint is filed, a legal notice is served to the provider and a reasonable time is provided to them to rectify the deficiency.

The consumer sending the notice must also keep evidence of the notice sent to be presented before the Court in case a complaint is filed. It happens many times that the issue gets resolved after a notice is served on the product or service provider and hence, it becomes necessary that you send a well-drafted and legally sound notice. You must hire the top Consumer Protection lawyers to help you for this purpose.

A consumer may file a complaint against the provider of a product or service when there happens to be a defect or deficiency or when the provider has charged a price above the MRP or if it affects the consumer’s safety or health or if the provider has indulged in any unfair trade practice. However, before a consumer complaint is filed, a legal notice is served to the provider and a reasonable time is provided to them to rectify the deficiency. The consumer sending the notice must also keep evidence of the notice sent to be presented before the Court in case a complaint is filed. It happens man
times that the issue gets resolved after a notice is served on the product or service provider and hence, it becomes necessary that you send a well-drafted and legally sound notice. You must hire th

A consumer may file a complaint against the provider of a product or service when there happens to be a defect or deficiency or when the provider has charged a price above the MRP or if it affects the consumer’s safety or health or if the provider has indulged in any unfair trade practice. However, before a consumer complaint is filed, a legal notice is served to the provider and a reasonable time is provided to them to rectify the deficiency.

The consumer sending the notice must also keep evidence of the notice sent to be presented before the Court in case a complaint is filed. It happens many times that the issue gets resolved after a notice is served on the product or service provider and hence, it becomes necessary that you send a well-drafted and legally sound notice. You must hire the top Consumer Protection lawyers to help you for this purpose.

What You'll Get In The Package

What's Included
  • 30 minutes consultation and advice from experienced top lawyers
  • Legal notice drafting to be sent to you for approval
  • Final legal notice drafting incorporating suggestions given by you (if any)
  • Dispatch of the final legal notice through registered post
  • The tracking number of the registered post shall be shared with you
What's Excluded
  • Subsequent case after the legal notice has been sent is not included
  • You may hire the lawyer for any subsequent cases
employee

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Frequently Asked Questions

Do I have to send a legal notice before filing a consumer complaint?
Although it is not necessary to send a legal notice before you file a consumer complaint, it is always preferable if you do so. It is seen that most consumer grievances get resolved after a legal notice pertaining to the same is sent to the service or product provider. A well-drafted and legally sound legal notice making representation on your behalf will help in resolving the issue and getting you a relief faster. It is highly likely that your grievance will end in this stage itself.
What is considered to be a reasonable time?
For any legal notice, 15 days or 30 days is considered to be a reasonable time to expect a response or redressal from the opposite party. Reasonable time essentially means the time period which a reasonable man might consider sufficient to make the necessary enquiries and take such steps as may be necessary to remedy the situation. You must send the notice through registered post or speed post and the reasonable time starts on the date on which the notice is received by the other party.
What information should be mentioned in a consumer complaint notice?
A consumer complaint notice should contain information regarding the issue that you have with the product or service, the date on which the issue arose, the remedial actions that you expect the provider to take and the compensation that you seek (if any). If you have a grievance against a service producer, you must also mention the location at which the issue arose.
What details should be mentioned in a consumer complaint notice?
The consumer complaint notice must contain contact details of the complainant as well as the opposite party such as the name, address, phone number, email address, etc. It must further contain a detailed description of the cause of action, i.e., the chronological order of events with any evidence substantiating the same. Any evidence that supports your claims must necessarily be a part of the notice sent. You must also mention the relief that you seek such as refund, replacement or any additional damages.
When does a valid claim for consumer redressal arise?
A valid claim for consumer redressal on the basis of which a consumer complaint notice may be sent is as follows: 1. When you have received a defective product 2. When you have received a deficient service 3. Where you have been charged an amount above the legally fixed price or the MRP of the product or service 4. Where the product or service has affected your health adversely 5. Where you are the victim of certain unfair trade practices of the product or service provider
When can a consumer complaint be filed after the notice has been sent?
A consumer complaint notice necessarily provides the product or service provider with a reasonable period within which they intend to remedy the consumer grievance or send a reply stating the time by which they intend to remedy the same. If you receive no reply from the product or service provider or if the remedy that has been suggested is not to your satisfaction, you may approach the consumer court and file a complaint.
Which consumer forum should I approach if the company doesn’t respond to my consumer complaint notice?
A consumer complaint is filed depending upon the appropriate jurisdiction of the Court determined by the monetary jurisdiction of the said Consumer Court: 1. If the complaint is valued at an amount less than 5 lakhs, it may be filed in the District Consumer Forum in your area 2. If the complaint is valued between 5 lakhs and 20 lakhs, it may be filed at the State Consumer Forum 3. If the complaint is valued over 2o lakhs, it may be filed at the National Consumer Forum, New Delhi
Who is a consumer?
A consumer is any person who avails a service or purchases a product in exchange of a consideration for the purpose of his/her personal use or for the purpose of earning a livelihood through self-employment. The consideration may either be paid partially or completely or it may be promised to be paid either partially or completely. A person doesn’t qualify as a consumer if the goods or services are acquired free of charge or under a contract of service or for the purpose of commercial use.
What is meant by unfair trade practice?
Unfair trade practice refers to when a product or service provider adopts any unfair or deceptive method to promote a sale or supply a product or service.
What are the rights of a consumer under the Consumer Protection Act?
Under the Consumer Protection Act, consumers have the following rights: 1. Right to Safety 2. Right to Choose 3. Right to Information 4. Right to be Heard 5. Right to Redressal 6. Right to Consumer Education

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