Bill seeking to make consumer the king likely to be passed by Parliament

Published on 20 Dec 2017 by Team

Image courtesy - yourstory.com

The Consumer Protection Bill 2017, which aims at strengthening the consumer protection mechanism, is likely to come up for passage in Parliament on Wednesday.The main objective of the Bill remains establishment of the mechanism for consumer protection. It proposes to have Consumer Dispute Redressal Commissions, which will be set up at the district, state and national levels. Also, it seeks the formation of Consumer Protection Authority to investigate consumer complaints.

The Bill replaces the Consumer Protection Act, 1986.  The Bill enforces consumer rights, and provides a mechanism for redressal of complaints regarding defect in goods and deficiency in services. Consumer Dispute Redressal Commissions will be set up at the district, state and national levels for adjudicating consumer complaints. The Bill establishes a Consumer Protection Authority to investigate into consumer complaints, issue safety notices for goods and services, and pass orders for recall of goods and against misleading advertisements. If a consumer suffers an injury from a defect in a good, he may file a claim of product liability against the manufacturer.  The consumer must establish seven conditions in order to prove such a claim.

The Bill classifies six contract terms as ‘unfair’. These cover terms such as -

 (i) payment of excessive security deposits;

(ii) disproportionate penalty for a breach;

(iii) unilateral termination without cause;

(iv) one which puts the consumer at a disadvantage.

 

Source- zeenews.india.com


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