When can a legal notice be sent by a consumer in the form of consumer complaint notice?

A complaint may be made under Consumer Protection Act can be made by the consumer under following conditions with the help of good consumer protection lawyers in India:

  • Loss or damage is caused to the consumer due to unfair or restrictive trade practice of a trader or service provider;

  • the article purchased by a consumer is defective;

  • the services availed of by a consumer suffer from any deficiency;

  • a trader or service provider, as the case may be, has charged for the goods or for the service mentioned in the complaint a price in excess of the stipulated price;

  • Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

 


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