Where can a complaint be made under Consumer Protection Act?

As per the Consumer Protection Act, 1986 a complaint can be filed with the help of good consumer protection lawyers in India in:

  • District Consumer Disputes Redressal Forum (DCDRF): If the value of the claim is up to 20 lakhs. Each district has a district forum and has 3 members. Appeal from the orders can be filed in State Consumer Disputes Redressal Commission.

  • State Consumer Disputes Redressal Commission (SCDRC): If the value of the claim exceeds 20 lakhs but is within one crore. Each State has one SCDRC. Appeals from DCDRF lie to this Commission.

  • National Consumer Disputes Redressal Commission (NCDRC) If the value of the claim exceeds one crore. NCDRC is located in New Delhi. Appeals from SCDRC lie to NCDRC and it is authorized to hear those cases. Any objection or appeal from this Commission only lies to the Supreme Court.


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