The procedure to file a complaint is simplified and can be done with the help of an experienced consumer protection lawyer .

  • The complaint can be filed on a plain paper.

  • A stamp paper is not required for declaration.

  • It should contain the details of the complainant and the opposite party in relation to the consumer protection case.

  • Complaint can be registered, in person, by the complainant or through his authorized agent or by post addressed to the Redressal Agency.

  • The prescribed fee has to be paid along with the complaint. The fees charged is very nominal in proportion to the value of the claim.

The following points should be kept in mind while filing a consumer complaint in India :

  • The complaint can be sent by Registered Post to the District Forum or State Commission.

  • Minimum of five copies of the complaint has to be filed.

  • Three copies have to be in a green legal paper (some forums accept white also) plus one for the Office of the Forum and one for the Opposite Party.

  • The complainant should keep one copy for herself or himself and get a receiving on the same.

  • An additional copy for each opposite party has to be filed.



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