The particulars of a consumer complaint include:

  • Name and complete address of the complainant.

  • Name and complete address of the opposite party or parties (as the case may be).

  • Date of purchase of goods or services availed.

  • Amount paid for the purchase of goods or services.

  • Particulars of goods purchased with numbers or details of services availed.

  • Details of complaint, whether it is against unfair trade practice or supply of defective goods or deficiency in service provided or collection of excess price, should explicitly be mentioned in the complaint petition.

  • Bills or receipts and copies of connected correspondence, if any.

  • Relief sought for under this Act.

  • Complaint should be signed by the complainant or his authorised agent.

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