Does postal department comes under the jurisdiction of consumer courts?

My one important document which I sent through Registered post lost in transit. Can I take action against Postal Department and its employees for compensation in the Consumer court?
Posted 10 months ago  |    0  | 
Consumer Protection
Consumer Protection

1 Answer(s)

Prateek Kumar
Advocate

The Post Office Act provides immunity to all the postal employees for the loss or damage of article in transit. Except such lost is due to intentional negligence or willful act of the postal department employees. So you can get relief from Consumer court only when you will be able to prove that your document lost due to intentional negligence or willful act of the postal department employees.

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